---
aliases:
  - ../contact-points/ # /docs/grafana/<GRAFANA_VERSION>/alerting/contact-points/
  - ../contact-points/create-contact-point/ # /docs/grafana/<GRAFANA_VERSION>/alerting/contact-points/create-contact-point/
  - ../contact-points/delete-contact-point/ # /docs/grafana/<GRAFANA_VERSION>/alerting/contact-points/delete-contact-point/
  - ../contact-points/edit-contact-point/ # /docs/grafana/<GRAFANA_VERSION>/alerting/contact-points/edit-contact-point/
  - ../contact-points/test-contact-point/ # /docs/grafana/<GRAFANA_VERSION>/alerting/contact-points/test-contact-point/
  - ../manage-notifications/manage-contact-points/ # /docs/grafana/<GRAFANA_VERSION>/alerting/manage-notifications/manage-contact-points/
  - create-contact-point/ # /docs/grafana/<GRAFANA_VERSION>/alerting/alerting-rules/create-contact-point/
canonical: https://grafana.com/docs/grafana/latest/alerting/alerting-rules/manage-contact-points/
description: Configure contact points to define how your contacts are notified when an alert rule fires
keywords:
  - grafana
  - alerting
  - guide
  - contact point
  - templating
labels:
  products:
    - cloud
    - enterprise
    - oss
title: Configure contact points
weight: 410
---

# Configure contact points

Use contact points to define how your contacts are notified when an alert rule fires. You can add, edit, delete, and test a contact point.

## Add a contact point

Complete the following steps to add a contact point.

1. In the left-side menu, click **Alerts & IRM** and then **Alerting**.
1. Click **Contact points**.
1. From the **Choose Alertmanager** dropdown, select an Alertmanager. By default, **Grafana Alertmanager** is selected.
1. On the **Contact Points** tab, click **+ Add contact point**.
1. Enter a descriptive name for the contact point.
1. From **Integration**, select a type and fill out mandatory fields. For example, if you choose email, enter the email addresses. Or if you choose Slack, enter the Slack channel(s) and users who should be contacted.
1. Some contact point integrations, like email or webhook, have optional settings. In **Optional settings**, specify additional settings for the selected contact point integration.
1. In Notification settings, optionally select **Disable resolved message** if you do not want to be notified when an alert resolves.
1. To add another contact point integration, click **Add contact point integration** and repeat steps 6 through 8.
1. Save your changes.

## Edit a contact point

Complete the following steps to edit a contact point.

1. In the left-side menu, click **Alerts & IRM** and then **Alerting**.
1. Click **Contact points** to view a list of existing contact points.
1. On the **Contact Points** tab, find the contact point you want to edit, and then click **Edit**.
1. Update the contact point and save your changes.

## Delete a contact point

Complete the following steps to delete a contact point.

1. In the left-side menu, click **Alerts & IRM** and then **Alerting**.
1. Click **Contact points** to view a list of existing contact points.
1. On the **Contact Points** tab, find the contact point you want to delete, and then click **More** -> **Delete**.
1. In the confirmation dialog, click **Yes, delete**.

{{% admonition type="note" %}}
You cannot delete contact points that are in use by a notification policy. Either delete the notification policy or update it to use another contact point.
{{% /admonition %}}

## Test a contact point

Complete the following steps to test a contact point.

1. In the left-side menu, click **Alerts & IRM** and then **Alerting**.
1. Click **Contact points** to view a list of existing contact points.
1. On the **Contact Points** tab, find the contact point you want to test, then click **Edit**. You can also create a new contact point if needed.
1. Click **Test** to open the contact point testing modal.
1. Choose whether to send a predefined test notification or choose custom to add your own custom annotations and labels to include in the notification.
1. Click **Send test notification** to fire the alert.
